Terms of Service

By browsing our website, requesting a consultation, or engaging Silicon Softwares for digital engineering services, you confirm that you have read, understood, and agree to be legally bound by these Terms of Service, along with our Privacy Policy.

If you are accepting these terms on behalf of a company or other legal entity, you represent and warrant that you possess full corporate authority to bind that entity to these conditions.

Silicon Softwares provides comprehensive end-to-end technology solutions, including but not limited to:

• Custom Software Development: Bespoke web applications, microservices, enterprise SaaS platforms, and backend architectures.
• Mobile Application Engineering: Native and cross-platform iOS and Android mobile solutions.
• AI & Chatbot Integrations: LLM workflow integration, custom NLP algorithms, and official WhatsApp Business API bot deployments.
• Cloud Architecture & DevOps: Scalable cloud infrastructure design, Docker containerization, CI/CD pipelines, and maintenance SLAs.

3.1 Acceptable Use & Conduct

You agree to utilize our website, platforms, and developed deliverables solely for lawful purposes. You shall not:

• Distribute malicious code, automated crawlers with abusive velocity, or reverse-engineer proprietary frameworks without authorization.
• Misrepresent corporate identity, breach third-party intellectual property rights, or conduct unauthorized vulnerability probing on our infrastructure.

3.2 Timely Feedback & Client Input

For custom engineering engagements, prompt client collaboration is essential. Delays in approving sprint deliverables, providing API credentials, or clarifying business requirements may proportionally alter project delivery timelines.

Specific deliverables, timelines, milestone schedules, and compensation terms will be documented in a formally executed Statement of Work (SOW) or Master Services Agreement (MSA).

• Payment Terms: Invoices are issued based on agreed milestone accomplishments or sprint cycles and are payable within thirty (30) days from issuance unless agreed otherwise.
• Taxes & Duties: Client is responsible for applicable sales taxes, Goods and Services Tax (GST), or value-added taxes required by local authorities.
• Scope Adjustments: Any alterations to agreed specifications are subject to written Change Order requests outlining associated budget and schedule modifications.

We uphold strict boundaries regarding intellectual property (IP) protection:

• Client Deliverables Ownership: Upon full and final settlement of all applicable invoices, all custom source code, documentation, and digital assets crafted exclusively for the client transfer completely to the client.
• Pre-Existing Tools & Frameworks: Silicon Softwares retains proprietary ownership of its pre-existing core libraries, scaffolding engines, and developer utilities. Clients receive an irrevocable, royalty-free, perpetual license to use such tools embedded in their deliverables.
• Open Source Components: Any open-source libraries integrated into deliverables remain subject to their respective open-source licenses (e.g., MIT, Apache 2.0).

Our conversational interfaces and automated WhatsApp bots provide convenient preliminary support, consultation scheduling, and portfolio queries:

• Automated Responses: Chatbot answers are synthesized by automated workflows and are intended for general technical guidance rather than formal contractual commitments.
• Third-Party Platform Dependence: WhatsApp services rely on Meta Platforms Inc. infrastructure; Silicon Softwares is not responsible for external downtime or carrier delivery delays.

We provide a dedicated warranty period (typically 30 to 90 days following deployment, as specified in project agreements) to correct defects in code that deviate from agreed specifications.

Either party may terminate an ongoing services agreement upon written notice (typically thirty days) if the other party breaches a material obligation and fails to cure such breach within the notice window. Upon termination, the client shall remunerate Silicon Softwares for all completed milestone work and approved non-recoverable expenses incurred up to the termination date.

These terms shall be governed by and construed in accordance with the substantive laws of India, without reference to its conflict of law principles. In the event of any disagreement, the parties agree to first pursue amicable commercial negotiation, followed by binding arbitration in accordance with the Arbitration and Conciliation Act.