At Silicon Softwares, accessible from https://www.siliconsoftwares.com, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use and safeguard it, and the choices you have in relation to your personal data.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number, company name, and other contact details submitted via forms.
- Login credentials (if applicable to registered accounts).
- Payment details for our services (handled via secure third-party gateways).
Usage Data
- Pages visited, time spent on the site, clickstream data, browser type, and device information.
- IP address and geolocation data (used for analytics and security purposes).
Third-Party Integrations
If you use our services like WhatsApp Chatbot or Social Media Automation tools, we may collect necessary information via APIs (e.g., phone numbers, chat history, or profile details) strictly for service functionality.
2. How We Use Your Information
We use the collected data for purposes including:
- To provide and maintain our services.
- To respond to your queries and support requests.
- To improve user experience and website performance.
- To send newsletters, updates, or promotional content (only if you opt-in).
- To comply with legal obligations and prevent fraudulent activities.
3. Data Sharing and Disclosure
We do not sell your personal information. However, we may share your data with:
- Trusted service providers who assist in operating our website and services.
- Third-party APIs (e.g., WhatsApp, Meta, Google Cloud) as required for chatbot, automation, or AI services.
- Law enforcement or regulators when legally required.
4. Cookies and Tracking Technologies
We use cookies and similar technologies for:
- Site analytics (via Google Analytics or similar tools).
- Session management and personalization.
- Performance monitoring.
You may choose to disable cookies through your browser settings, although it may impact the functionality of the site.
5. Data Security
We implement industry-standard security practices to protect your data. These include:
- SSL encryption
- Firewalls and intrusion detection
- Regular audits and security assessments
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications.
- Lodge a complaint with a data protection authority.
You can request data access or deletion by emailing us at: info@siliconsoftwares.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Silicon Softwares
Email: info@siliconsoftwares.com
Phone: +91-8210063252
Website: https://www.siliconsoftwares.com